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   EMERGENCY CALL : +91-9810502122 | +91 120-4127778

General Information

Registration and Billing for OPD

Every patient who wishes to avail the services at Indo Gulf Hospital has to get registered. This is a one-time event which gives you a permanent IGID number. Registration and billing counters are present on the ground floor at the reception. The patient needs to pay for appointments and all other services prior to availing the same.

For appointments, please contact us on 0120- 4752300-99, 9999369797

Accidents and Emergency

Our emergency department works round the clock. In case of any emergency, contact the casualty medical officer on 0120-4752333

Ambulance Services

We have two ambulances available for transporting patients to and from the hospital. For availing this service, please contact us on 0120- 4752300-99

The billing desk at the reception will collect your deposit according to the class of admission and take your booking. We accept all credit/debit

While all efforts will be made to give you a bed/class of your choice, this may not always be possible. If the bed class of your choice is not available at the time of admission, you may give your request to the admissions staff in writing and they will try their best to accommodate your request. We cannot promise a change in bed class as this depends strictly on bed availability and clinical condition of the patient.

Upgradation / downgradation of beds affect your billing. When you move up/ down to a higher/ lower class, the billing from the day of transfer will be as per higher category.

Personal toiletries, shaving Kit shall be provided by the hospital.

Keep some cash for miscellaneous purposes or in case of an emergency. Please safeguard your valuables and mobile phone. The hospital will not be liable for any loss of money or valuables.

Keep some cash for miscellaneous purposes or in case of an emergency. Please safeguard your valuables and mobile phone. The hospital will not be liable for any loss of money or valuables.

The bed charge is calculated from 12 noon to 12 noon irrespective of the time of admission. Rs 10,000 are deposited at the time of admission and in case of ICU Rs 20,000 are deposited. Patient’s attendents are intimated after exceeding the bill of Rs 5,000 in respective and are requested to make the payments same day.

Refunds above Rs. 10, 000/- will be made by cheque within a period of one week after cancellation. Refunds less than Rs 10,000 are refunded by cash at the reception.

  • One visitor pass is issued at the time of admission. One visitor pass is valid for one person only.
  • Only one visitor is allowed at a time
  • Outside food or eatables are not allowed.
  • Flowers are not allowed
  • Children less than 12 years are not allowed as visitors in the hospital.
  • All patient visitors will be allowed access to in patient floors only when carrying valid visitor passes.
  • Remember visitor borne infections can hinder the recovery of your patient.
All In Patient areas except ICUs
  • 10.00 a.m. to 11.00 a.m and 07.00 p.m. to .8.00 p.m daily
10:30 a.m. to 11:00 a.m. and 07:30 p.m. to 08:00 p.m.daily
  • Visitors must have visitor passes to go up to the wards
  • Please help in keeping the noise levels low.
  • When the patient is shifted to the critical care unit, relatives have to vacate the room.
  • Only the billing department processes inpatient payments.

A television has been provided in each patient room. In case of any inconvenience, please contact the nurse on duty.

Patient Feedback

At the time of discharge the ward nurse will issue a feedback form. Please do take the time to let us know how we can serve you better.

Report Collection/Delivery

All reports can be collected from the reception on the ground floor.

24 hours Pharmacy –AAROGYA

At IndoGulf Hospital, we have ensured that the pharmacy services are available for 24 hours.

The Pharmacy also ensures that all medicines are authentic and maintain appropriate storage conditions.

Board room

The Board Room, located on the first floor, can host medical conferences and CME’s.

  • Consumption of alcohol, cigarettes, chewing gum and tobacco, as well as spitting, is strictly prohibited.
  • A hygienic environment is essential for your health. Help us maintain our standards.
  • Keep the toilets clean and dry. Use the dustbins for disposal of any waste.
  • Housekeeping of In-patient rooms is done thrice a day; in case you need any additional assistance please inform the ward nurse, she will make arrangements for the same.
  • We take pride in serving you. Giving tips is prohibited.

The hospital kitchen is equipped to serve well-balanced meals. All meals are planned and their preparation is supervised by trained and competent dieticians. Special diets will be served as prescribed by the doctor.

No outside food is allowed, either for patients or patient’s attendants. All attendant meals have to be either pre ordered at the time of admission or one day in advance for the next day’s meal service

The main dining on fourth floor caters to the Indian and continental palates. The Cafeteria at basement offers quick-bite options to the patients guests and visitors 24 x 7.

Discharge of the patient will be authorised as per the doctor’s opinion. In case the patient/relative wishes to be transferred to another hospital or be sent home against the advice of the doctor, the patient/relative would be required to sign a ‘Discharge Against Medical Advice’ declaration and the hospital will not be held responsible for any change in the patient’s condition, thereafter. Discharges are processed round the clock in the hospital.

Your Summary Report/Discharge Card will be given to you by the floor staff at the time of discharge.

Please submit the visitor passes at the billing department or a fine of Rs.250/- would be levied for the same.

It is mandatory that patients wear hospital clothes. The hospital provides fresh laundered linen to all patients. All patients are provided with bed and bath linen and we encourage the patient attendants to use the linen which we provide. Please avoid bringing in outside linen, as this may cause infection.

For any additional requirement of linen, you may contact the ward nurse.

Facility Management Services

In case of any electrical faults with light switches, A/C, TV, etc., or plumbing items like

showers, flushes etc., please inform the nurse on duty for assistance. Please do not attempt to shift or repair any electrical item. Do not touch the oxygen and suction pump equipment.


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